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Understanding Multimodality in Voice

Multimodality in voice is an important concept to understand, Voicify explains it.

Get the Voice & Conversational Maturity Model

Understand where to start and where you can and should go with the Voice & Conversational Maturity Model

The Adult Beverage Voice App Reader

General information on how alcohol brands are entering voice, coupled with statistics and use cases.

The CPG Voice App Reader

General information on how CPG are entering voice, coupled with statistics and use cases.

The FinServe Voice App Reader

General information on how financial services and banking are entering voice, coupled with statistics and use cases.

The Healthcare Voice App Reader

General information on how healthcare and hospitals are entering voice, coupled with statistics and use cases.

The Restaurants & Hospitality Voice App Reader

General information on how restaurants & hospitality are entering voice, coupled with statistics and use cases.

The Sports & Entertainment Voice App Reader

General information on how sports & entertainment are entering voice, coupled with statistics and use cases.

The Utilities Voice App Reader

General information on utilities and voice coupled with statistics and use cases.

Customer Spotlight

"We originally thought we would simply be using Alexa and Google's native voices in our early iterations with voice assistants. Voicify's media library and device optimization made it clear we could advance the sophistication of our voice apps quickly. Our fans thoroughly appreciate it. We know they do because they tell us."

JAKE COOK, Marketing Executive
Leyton Orient Football Club

Customer Spotlight

"Voicify has become an integral part of our brand experience management infrastructure, ensuring our team can act nimbly with the market and brand's needs. Their user interface creates efficiency for our managers and expands the possibilities for our strategists to play with."

Tanmay Patel, Marketing IT Director
Philadelphia Eagles

Customer Spotlight

"Voicify allowed Zyrtec to expand the digital footprint by extending our existing functionality into voice. It wasn’t a matter of either/or – Voicify let us to it all."

Samantha Kear,  Brand Manager, Adult ZYRTEC(R)
Johnson & Johnson

Customer Spotlight

QUOTE COMING

Carlos Navarro,  CX Senior Director - Individual Audience, Global Brand & Experience
Principal Financial Group

Customer Spotlight

"Partnering with Voicify has allowed aha! to create a competitive moat with voice and voice experience. Conversing about ones healthcare is natural and with Voicify it is simple to execute the solutions we bring to our clients."

Paul Dain,  President and Chief Experience Officer
Abundant Health Acquisition (aha!) ◹

Customer Spotlight

"Voicify is allowing our portfolio the opportunity to be both strategic and opportunistic in voice. Whether rolling out and expanding WISMO capabilities on the major assistants or bringing trending conversations to voice and our own voice assistant, Voicify makes it easy to execute."

Rachel Waldstein, Director, CRM & Retention
Wolverine Worldwide

Expert Perspective

"The opportunity is to go beyond the voice search that returns a single level of detail to a more informative, guided conversation. What is needed is a virtual shopping assistant that can walk a buyer through an entire purchase journey."

Dale Traxler, Contributing Editor
Practical eCommerce

Expert Persepctive

"[Voice] gives us a way to connect with citizens where they are. That’s the whole goal from my perspective as a council member. How do I connect with you as a citizen in the way you want to be engaged and on the [channel] you’re most comfortable with?"

Luke Wallace, Forbes Council Member

Expert Perspective

"Healthcare is at a tipping point with voice. [It] could be a leading vertical in voice apps.”"

John Brownstein, Chief Innovation Officer
Boston Children's Hospital

Customer Spotlight

Leon County in Florida started in voice by simply broadcasting their councilman's meetings as a means to access. Leon County quickly progressed to connecting data to their voice apps and allowing constituents to find COVID testing and vaccination sites. Leon County will soon be bringing on hurricane preparedness capabilities to their communities as well.

Expert Spotlight

"Over time, smart speakers will be less about the device and more about the technology that allows consumers to talk to any device. Travel providers — like most consumer-facing companies — need to start thinking about crafting content that reflects that reality. "

Harvard Business Review