Integrations & Extensions
Voicify & Yext have partnered to ensure the data customers manage in Yext is fully extended into voice assistants and chatbots enabling Yext customers to conversationalize their brand through Voicify.
Voicify & Coveo have combined forces to bring the enterprise search, AI and recommendation power of Coveo to the omni-assistant and conversational management power of Voicify. The entire enterprise has been Voicified.
No matter where the content lives, we make sure it gets into the conversation
Voice, chat, and multi-modal applications give users easy access to brand and product information. In addition to offering interaction design, static content management, and cross-platform deployment for voice and chat, Voicify also provides a powerful integrations platform with both out-of-the-box and custom integrations, allowing applications to deliver dynamic content to users in real time.
Voicify integrations take on a few varieties:
- Information and content stored in Voicify can be pushed to outside platforms and databases.
- Third party platforms can get access to Voicify’s APIs to sync information into Voicify’s voice application CMS.
- Outside platforms and services can be used to help fulfill customer queries in real time.
These features together allow for data to be synchronized seamlessly across content management systems and other platforms, and allow data to be retrieved in real time from third party APIs. Together with the core features of Voicify’s Conversation Content Management System™ , you can now create engaging and complex applications with ease and deploy across platforms in a matter of weeks or even days.
But what does this mean for your conversation or voice strategy?
Create applications that go beyond simple information listings, and deliver dynamic voice and chat experiences that exceed the your customers’ expectations. If you’ve written integrations for other web or mobile projects, they can often be adapted with a small amount of work to integrate into voice and chat applications through Voicify.
Provide extraordinarily relevant and dynamic answers to customer queries about your brand and products. Integrations with outside platforms allow you to make better use of your company’s CMS, ERP, CRM, etc.
For Platform and Service Providers
Voicify offers an integrations marketplace to make it easy for platforms and services to be integrated directly into voice applications. Participation in the Voicify Integrations marketplace can help you to reach brands across a wide array of industries and applications.
Here are some examples of what you can offer with Voicify integrations:
- By integration with platforms like Yext, you can create store hours listings that give the correct open hours for locations during holidays.
- Utilize integrations with ERP systems to deliver real time inventory data from your locations.
- Create cross-platform smart home and IoT applications for accessing your smart product though a customer’s smart speaker.
- Create custom analytics to track even more detailed usage statistics.
- …and so much more!
Agencies in our Partner Network have extended Voicify’s Conversation Engagement Platform™ by integrating with the following systems. What will you extend Voicify with?
Relevant Business Use Cases
Call Center & Customer Support
By 2020, 30% of all search queries will be conducted without a screen
Need support? Want to give feedback? Learn about the path we are blazing? Whatever it is, we’re here to help.
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Voicify Conversation Experience Platform™