Yext & Voicify
More than Voice SEO.
Its Conversation Ownership.
Ensure Accuracy & Consistency with the Voicify/Yext Connector.
There is no longer a need to trust that virtual assistants will find and convey the right data about your company. With the Yext & Voicify Connector, the same data used across your digital channels is available for conversational UI, dynamically, in real time and without redundancy of content.
That’s more than Voice SEO. That’s Voicify.
Voicify + Yext Extends the Benefits of Yext to all Conversational Channels, Seamlessly
Voicify + Yext immediately brings real time business information to your customer conversation.
Voicify integrates with Yext to support the various types of content you would use in a conversation with your audiences.
- Text to speech
- Audio files
- Video files
- Audio snippets
- Sonic Branding
- Background & Foreground images
- Pitch, Loudness, Tone
- Device Layouts & Config
- Hints & Suggestion Chips
- Conversation Templates
- and more… (See All Features)
The Knowledge of Yext and the Distribution of Voicify.
Yext customers care deeply about their brand and how customers understand key elements of their services, products and company.
Voicify is a natural extension for brands who are this aware of customer experience and data consistency. By using Voicify to deploy a voice and/or chat experience in concert with Yext you are able to respect the system of record and build upon it for whichever use cases your business deems appropriate.
Customers decide the device,
So we Optimize for All of Them
Travel & Hospitality
Media & Entertainment
Retail & CPG
Ready to Talk?
Relevant Business Use Cases
Call Center & Customer Support
Numbers Matter. So we collect, aggregate and deliver them.
So you can spend your time deriving insights, not managing spreadsheets.
Knowing how the voice app is performing is important to understand adoption. Even with nascent technologies these kinds of metrics are important as a baseline for future knowledge and growth trends.
Seeing usage by content is certaintly helpful, but Virtual Assistants and Chatbots carry with them a brand affinity just like browsers and mobile operating systems. Knowing where the usage lies can help brands determine where further customization and extension is warranted.
What Was Missed
Your Customers are speaking to you. Not metaphorically. We capture the missed intents. The things your audience wants to talk to you about, that you haven't managed to yet. This data can directly affect the conversational product roadmap and ensure you meet your customers where they are.
Bring Voicify Analytics Into Your Own Tools
The importance of analytics runs across all systems. Perhaps you have a basic dashboard where everything is aggregated. Or maybe you have a complex attribution model that needs Voicify data pumped in. In any case, access to your data is simple through our open API and can be exported or delivered in real time - depending on your business needs.
Voicify | 33 Arch Street | Boston | MA | 888-910-6525
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Voicify Conversation Experience Platform™