Leverage the Voicify Conversation Experience Platform™ to create, deploy, manage & analyze your conversational
Engage with customers on a deeper and more personal level.
Voicify’s Conversation Experience Platform™ allows non-technical teams to author, deploy and manage any intelligent chatbots without dependency on IT and development teams. Voicify’s Conversation Content Management System™ is a content centric conversation CMS that gives power to teams who manage conversation experiences and the content within them.
Is it time to talk?
You can create & manage conversations from scratch or migrate existing chatbots onto the Voicify Conversation Experience Platform™
From the moment you put content into Voicify you have begin the authoring process.
Seemlessly connect your chatbots and Voicify for real time, dynamic access to the entire conversational experience.
Evolve your conversational experience through a easy to use web based interface akin to modern experience platforms.
“But we don’t know which chatbot they will use?”
Voicify delivers to the major chatbots, so not only is it the right content, it’s the channel the user chose.
Whether the content is stored in Voicify itself or in a different system of record, Voicify listens for contextual cues from the user to optimize the response for the service itself.
“But our IT department is backlogged, there is no way they can keep up with this.”
This is exactly what Voicify was built for: the marketer. Voicify puts the conversational experience in the hands of those who own it. Period.
Conversation is another point in the customer journey, so we track it.
Spend your time arriving at insights, not managing spreadsheets.
Knowing how the voice app is performing is important to understand adoption. Even with nascent technologies these kinds of metrics are important as a baseline for future knowledge and growth trends.
Seeing usage by content is certaintly helpful, but Virtual Assistants and Chatbots carry with them a brand affinity just like browsers and mobile operating systems. Knowing where the usage lies can help brands determine where further customization and extension is warranted.
What Was Missed
Your Customers are speaking to you. Not metaphorically. We capture the missed intents. The things your audience wants to talk to you about, that you haven’t managed to yet. This data can directly affect the conversational product roadmap and ensure you meet your customers where they are.
Bring Voicify Analytics Into Your Own Tools
The importance of analytics runs across all systems. Perhaps you have a basic dashboard where everything is aggregated. Or maybe you have a complex attribution model that needs Voicify data pumped in. In any case, access to your data is simple through our open API and can be exported or delivered in real time – depending on your business needs.
Ready for More!?!
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Voicify Conversation Experience Platform™