Voicify is the Conversation Experience Platform™
A Seamless Enterprise Solution for cross-platform conversation & voice experiences on
major voice assistants and chatbots
Cross-Platform Conversation Experience Capabilities
People choose their assistant, with Voicify brands don’t have to
Brands don’t deploy to just one browser type or a single mobile OS, why then would they choose only one conversational channel? Voicify ensures you don’t have to.
Voicify ensures brand consistency
Leveraging Voicify as the content editor for conversational content, editors are able to ensure the integrity of their brand across interfaces. And where a discrete variation is needed, Voicify allows for that too.
Voicify isn’t just content management, it’s a pipeline
Voicify acknowledges and respects that modern martech ecosystems are complicated landscapes of various systems of record. Whether your conversational content lives natively in Voicify or in another system you can be assured Voicify will handle it seamlessly.
Is it time to talk?
Growing up you heard,
'It's not what you say, but how you say it.'
We think it's both.
Cross-Platform Content Management
Marketing Friendly Content Editor
Voicify has taken the complexity of development out of conversational technology. Voicify has ensured the way in which content is managed is friendly to those who need to manage it. Familiar user interfaces in a web browser is at the center of the platform.
Respecting the format of the content itself
Having a conversation isn’t just about hearing and Voicify accommodates all the content types a brand might want to be part of a conversation. As devices continue to be invented and embedded with conversational UI, Voicify is set to scale with them. Ensuring the consistency of the conversation in an ever-growing multimodal world.
Voicify supports text to voice, text display, sonic branding, audio files, video files, images, icons and device specific nuance. So you can pay attention to every segment of your audience.
Cross-Platform Content Deployment
One place to manage content for everywhere
Voicify connects to each platform using your credentials to allow you to create, deploy and manage the voice experiences as the brand that really matters: Yours.
Voicify allows you to manage multiple voice experiences as separate apps within Voicify and publish them to each platform individually.
You retain total control of the content, the experience and the metrics.
Relevant Business Use Cases
Call Center & Customer Support
Numbers Matter. So we collect, aggregate and deliver them.
So you can spend your time deriving insights, not managing spreadsheets.
Knowing how the voice app is performing is important to understand adoption. Even with nascent technologies these kinds of metrics are important as a baseline for future knowledge and growth trends.
Seeing usage by content is certaintly helpful, but Virtual Assistants and Chatbots carry with them a brand affinity just like browsers and mobile operating systems. Knowing where the usage lies can help brands determine where further customization and extension is warranted.
What Was Missed
Your Customers are speaking to you. Not metaphorically. We capture the missed intents. The things your audience wants to talk to you about, that you haven't managed to yet. This data can directly affect the conversational product roadmap and ensure you meet your customers where they are.
Bring Voicify Analytics Into Your Own Tools
The importance of analytics runs across all systems. Perhaps you have a basic dashboard where everything is aggregated. Or maybe you have a complex attribution model that needs Voicify data pumped in. In any case, access to your data is simple through our open API and can be exported or delivered in real time - depending on your business needs.
Ready to Talk?
Voicify | 33 Arch Street | Boston | MA | 888-910-6525
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Voicify Conversation Experience Platform™