Retail & CPG Benefit from Voice
Assistants at Every Point of the Customer Journey
Your Customers Want to Talk, but are You Ready to Listen?
Voicify ensures you are everywhere users are,
including Amazon Alexa, Google Assistant, Custom Voice Apps and more
At the Intersection of Retail, CPG and Voice is Voicify and the Voice Reader
Keeping tabs on new technology and channels like voice apps, voice assistants and conversational marketing can be a challenge.
Voicify makes this easier by offering our curated voice reader with pertinent data and reliable information for you to leverage.
Whether for personal education, or as a tool to facilitate conversation internally, the Voice Reader will aid in expanding the opportunity field for your business.
When you are ready, the Voicify content management system is here to enable speedy voice app creation, deployment and management.
Confirm some info and we’ll reciprocate right back with the Retail & CPG Voice Reader.
Proud to be the Voice Platform for over 3,000 Voice Experiences including:
Cross-Platform Retail & CPG Voice App Management
Marketing-Friendly Content Editor to Empower Retail & CPG CX Managers
Voicify has taken the complexity of development out of conversational technology. Voicify has ensured the way in which content is managed is friendly to those who need to manage it. Familiar user interfaces in a web browser are at the center of the platform.
Respecting the format of the content itself
Having a conversation isn’t just about hearing and Voicify accommodates all the content types a brand might want to be part of a conversation. As devices continue to be invented and embedded with conversational UI, Voicify is set to scale with them. Ensuring the consistency of the conversation in an ever-growing multimodal world.
Voicify supports text to voice, text display, sonic branding, audio files, video files, images, icons, and device-specific nuance. So you can pay attention to every segment of your audience.
“But we don’t know what device they will use?”
Voicify optimizes multimodal, so not only is it the right content, it’s contextualized for the device they are using.
Whether the content is stored in Voicify itself or in a different system of record, Voicify listens for contextual cues from the user to optimize the response for the device itself. Because video in a moving car is always a bad idea.
Conversation is the most compelling realtime engagement channel Retail & CPG Brands have. We give you the metrics to make the most of it.
Spend your time arriving at insights, not managing spreadsheets.
Understand Where in Your Voice App the Consumer is Going
Voicify Visualizes the user path so you can see patterns emerge in the conversation. This insights is critical to evolving the voice app and chatbot experience. Coupled with Voicify’s other deep analytics, far beyond what Alexa, Google Assistant, Bixby or other chatbot platforms offer.
Knowing how the voice app is performing is important to understand adoption. Even with nascent technologies these kinds of metrics are important as a baseline for future knowledge and growth trends.
Seeing usage by content is certaintly helpful, but Virtual Assistants and Chatbots carry with them a brand affinity just like browsers and mobile operating systems. Knowing where the usage lies can help brands determine where further customization and extension is warranted.
What Was Missed
Your Customers are speaking to you. Not metaphorically. We capture the missed intents. The things your audience wants to talk to you about, that you haven’t managed to yet. This data can directly affect the conversational product roadmap and ensure you meet your customers where they are.
We're here to help and believe in the power of conversation.
Voicify | 175 Portland St | 4th Floor | Boston | MA | 888-910-6525
Copyright © Voicify, LLC. 2021. All rights reserved.
Voicify Conversation Experience Platform™
Voicify Voice Content Management System™