6 Ways Voicify’s NLP Brings Value to a Customer Service Telephony Solution As businesses continue to look for ways to improve their customer service, many are turning to natural language-powered virtual agents to assist customers over the phone. These virtual...
5 Benefits of Adding a NLP Powered Virtual Agent to Your Existing IVR/Call Center Solution In today’s fast-paced world, customers want quick and easy solutions to their problems. One way to provide a better customer experience is by using an Interactive Voice...
5 Ways that a Voice UI Drives Value in Restaurant Mobile Apps In recent years, voice user interfaces (VUIs) have gained popularity across a range of industries. One area where VUIs can be especially beneficial is in mobile ordering applications for restaurants. By...
Voice UI brings in-store convenience to digital channels When most people shop in a store and can’t find something, what do they do? They ask someone. When people shop online, they don’t have that option. Instead, they type in a few keywords or use facets and filters...
QSR Avoids Drive-Thru Congestion by Putting the Drive-Thru on the Customers Device We’ve all been there. We’re hungry, choose our favorite fast-food joint, and the drive-thru is packed. Six deep and moving slowly. Why didn’t we use the mobile app ahead of time? Maybe...
