Virtual Assistants enhance Banking Experience Over the past decade, Banking has transitioned from being viewed as an ‘old-school’ Industry to one that is CX focused and digital first. Technology investments by Financial Services firms in 2022 are estimated at...
Hospitality has an Always On, Always Available Employee at Their Fingertips, the Digital Assistant While it’s no secret the Hospitality Industry was one of the most negatively impacted by the Covid Pandemic; it has experienced a full recovery over the past year. As of...
Voice Capabilities Better CX for Retail In this article, we’ll look at some of the key business challenges Retailers are facing, and how Conversational AI can be leveraged to address them. But first… TLDR The long-term success of a Retailer is reliant on their...
