Young chef struggles to keep up with busy kitchen with limited experience and short staff in this small restaurant. Restaurants in many regions continue to be understaffed, and it’s an ongoing concern among restaurateurs. People who left the hospitality industry...
Customers wait outside Lombardi’s Pizza in NY, wishing that they had an off premise solution. Virtually every restaurant operator survey or study you read these days suggests that food-on-the-go will remain popular for the foreseeable future. According to the...
Sixty-one percent of QSR respondents and 58% of Fast Casual respondents were bullish on loyalty technology compared with 44% from the family dining segment and 40% in casual dining. It’s essential for operators to keep their restaurants top of mind, all the time. And...
3 Benefits of Digital Assistant Ordering in QSR In-person ordering is as old as the QSR industry itself. Whether inside or just at a counter or food truck, as consumers, we are familiar with this process dating back to 1921 with the first fast-food chain of White...
How Voice UI brings new meaningful analytics to QSR in web, mobile & telephony The metrics QSRs expect are akin to any e-commerce experience in a tap-and-click graphic interface. The systems may vary in name, but the intent and, thereby, data points tend to be the...
2022 Trends and Takeaways with Jason Fields, Susan Westwater, Braden Ream and Bret Kinsella on Voicebot Podcast As 2022 winds down, there is plenty of activity to unpack and discuss within voice and conversational AI. Bret Kinsella of Voicebot.ai invited Voicify CSO,...