Government and Municipality Voice App and Chatbot Solutions with Voicify

Support citizens across constituencies with accessible and adaptive communications crafted for government and municipalities.

Automate cost-saving conversations that will push digital transformation across multiple channels and devices.

Key Government & Municipal Use Cases with Voicify

Sharing Information

A big part of government is sharing information, and Voicify makes it as easy as it can be. Hours of operation, needed forms, policies, contact information, schedules – it’s all an assistant away.

Reduce Transactional Friction

Fees, bills, taxes – what’s easier than simply telling Alexa or Google Assistant to pay the bill? Nothing, there’s nothing easier

voice app module to go from marketing to purchase with shopify integration

Turn Alexa and Google Assistant into Customer Service Reps

Voice apps for commercial assistants aren’t just about call center deflection or reducing lines in buildings. They’re about giving people time. Employees time to focus on hard problems and constituents time to do something else.

Voicify makes Voice Assistants your Customer Service Reps

Watch it Now!

Listen or Watch on Google Assistant or Amazon Alexa!

Send it to an assistant? What is this?
The Voicify Voice App Platform supports the ability to move a person across channels. By using hyperlinks on visual-based channels you can start the conversation exactly where it should be. Try it out!

Important Voicify Features for the Government Space

Analytics

Understanding how your audience engages with you conversationally is the baseline, and Voicify delivers and then some. Access analytics in our UI or pipe them into your own analytics aggregator.

Integrations Framework

Bringing your business into any channel needs to consider custom use cases. Voicify is built to create efficiency of customization to save time for IT and Marketing personnel alike.

Personalization

Anonymous experiences can be good. Contextually relevant conversations and better and personalized conversations are the best. Voicify enables all three.

explicit personalization

Customer Spotlight

Leon County in Florida started in voice by simply broadcasting their councilman's meetings as a means to access. Leon County quickly progressed to connecting data to their voice apps and allowing constituents to find COVID testing and vaccination sites. Leon County will soon be bringing on hurricane preparedness capabilities to their communities as well.