Government and Municipality
Voice App and Chatbot Solutions with Voicify
Support citizens across constituencies with accessible and adaptive communications crafted for government and municipalities.
Automate cost-saving conversations that will push digital transformation across multiple channels and devices.
Key Government & Municipal Use Cases with Voicify
Sharing Information
A big part of government is sharing information, and Voicify makes it as easy as it can be. Hours of operation, needed forms, policies, contact information, schedules – it’s all an assistant away.
Reduce Transactional Friction
Fees, bills, taxes – what’s easier than simply telling Alexa or Google Assistant to pay the bill? Nothing, there’s nothing easier
Turn Alexa and Google Assistant into Customer Service Reps
Voice apps for commercial assistants aren’t just about call center deflection or reducing lines in buildings. They’re about giving people time. Employees time to focus on hard problems and constituents time to do something else.
Voicify makes Voice Assistants your Customer Service Reps
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Important Voicify Features for the Government Space
Analytics
Understanding how your audience engages with you conversationally is the baseline, and Voicify delivers and then some. Access analytics in our UI or pipe them into your own analytics aggregator.
Integrations Framework
Bringing your business into any channel needs to consider custom use cases. Voicify is built to create efficiency of customization to save time for IT and Marketing personnel alike.
Personalization
Anonymous experiences can be good. Contextually relevant conversations and better and personalized conversations are the best. Voicify enables all three.
Customer Spotlight
Leon County in Florida started in voice by simply broadcasting their councilman's meetings as a means to access. Leon County quickly progressed to connecting data to their voice apps and allowing constituents to find COVID testing and vaccination sites. Leon County will soon be bringing on hurricane preparedness capabilities to their communities as well.
We're here to help and believe in the power of conversation.
Voicify | 175 Portland St | 4th Floor | Boston | MA | 888-910-6525
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Voicify Conversation Experience Platform™
Voicify Voice Content Management System™