Consumer Packaged Goods (CPG) Voice App and Chatbot Solutions with Voicify
Nowadays, CPG has to think through how channels are set up. Not only to create confidence in products already bought but to enhance usage and satisfaction.
Enter voice assistants and chatbots. Whether through commercial endpoints like Alexa and Google Assistant, or custom voice and chatbots that are brand owned, Voicify simplifies the creation, deployment, and management of those voice apps.
The CPG Voice App Reader
General information on how CPG are entering voice, coupled with statistics and use cases.
Key CPG Use Cases with Voicify
Order a Product
Streamlining the process of buying your product through a conversation is as streamlined as you can get. Your voice assistant is always ready to accept the order no matter when asked or what triggered the interest.
Product Instructions & Troubleshooting
Extend your knowledge center content to a voice and chat interface quickly with Voicify. By enabling product instructions and troubleshooting through a voice assistant, you grow the channels that support your customers.
"The opportunity is to go beyond the voice search that returns a single level of detail to a more informative, guided conversation. What is needed is a virtual shopping assistant that can walk a buyer through an entire purchase journey."
Dale Traxler, Contributing Editor
eCommerce is no longer emerging. It’s here to stay. Products are experienced for the first time in the home without a retail or brand representative present – but no longer. Integrate your brand into the unboxing moment by leveraging the presence of the voice assistant with Voicify.
Where Is My Order (WISMO)
For many CPG brands, their call center is inundated with a single question: Where Is My Order?
Bring immediate conversational access to the answer and save significant costs while increasing customer satisfaction with Voicify.
The ‘unboxing’ moment is Exciting, you don’t have to miss it
Watch it Now!
Integrate with a PIM and CRM
Voicify loves systems of record! So we built a simple webhook and integrations layer so you can pipe in all your variable data into a standard conversational structure. Voila with Voicify.
Simple Customization for your Business
Bringing your business into any channel needs to consider custom use cases. Voicify is built to create efficiency of customization to save time for IT and Marketing personnel alike.
Anonymous experiences can be good. Contextually relevant conversations and better and personalized conversations are the best. Voicify enables all three.
Wolverine Worldwide & Merrell Hiking Shoes
See how Wolverine Worldwide and Merrell Shoes are entering voice
We're here to help and believe in the power of a conversation.
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Voicify Conversation Experience Platform™
Voicify Voice Content Management System™