Custom Modules with Voicify
While existing modules with Voicify are expansive and expanding further, there are use cases, user flows and variables which will be unique to your business. Voicify allows you to normalize a conversation flow into a module for your teams to use over and over again.
Why might a brand need custom modules?
Efficiency of management and consistency of end user experience
Large organizations with multiple brands and brands with multiple teams can deploy many voice user experiences (VUX) for products, services, and improved customer experience. Establishing a proprietary module for the brand creates efficiency and consistency. Pretty cool, huh?
Generate Revenue
Leaders in new channels often monetize their position by offering their solution to the community of Voicify users. In support of this strategy, Voicify extended permissions to owned modules. In the near term this means you can transact payments offline for access to your modules and give permission to use them in our platform.
Longer term, Voicify will enable our marketplace for transactions. You will be able to set your price and watch the revenue roll in.
A few custom voice module use cases
Product Flow
Connect your PIM to a custom product module and enable conversational product.
Multi-brand customer service
Add the content and variables for your brand. Keeping it simple is what makes it work.
Cross Channel Enabled
Leverage Google Action Links and Alexa Quick links for each of your conversation items to move your customer from email or text to voice and conversation seamlessly.