by Jason Fields | Jan 9, 2023 | Industry News, Insights, Voicify News
3 Benefits of Digital Assistant Ordering in QSR In-person ordering is as old as the QSR industry itself. Whether inside or just at a counter or food truck, as consumers, we are familiar with this process dating back to 1921 with the first fast-food chain of White...
by Jason Fields | Jan 3, 2023 | Industry News, Insights, Voicify News
How Voice UI brings new meaningful analytics to QSR in web, mobile & telephony The metrics QSRs expect are akin to any e-commerce experience in a tap-and-click graphic interface. The systems may vary in name, but the intent and, thereby, data points tend to be the...
by Jason Fields | Dec 27, 2022 | Industry News, Insights, Voicify News
2022 Trends and Takeaways with Jason Fields, Susan Westwater, Braden Ream and Bret Kinsella on Voicebot Podcast As 2022 winds down, there is plenty of activity to unpack and discuss within voice and conversational AI. Bret Kinsella of Voicebot.ai invited Voicify CSO,...
by Robert Naughton | Dec 8, 2022 | Industry News, Voicify News
Virtual Assistants enhance Banking Experience Over the past decade, Banking has transitioned from being viewed as an ‘old-school’ Industry to one that is CX focused and digital first. Technology investments by Financial Services firms in 2022 are estimated at...
by Jason Fields | Nov 15, 2022 | Industry News, Voicify News
It’s time to replace decision tree IVR with Conversational AI; the secret is manageable NLP While digital assistants embedded in web, mobile, and other digital endpoints are popular and continue to gain traction, for many brands, their inbound telephony system...
by Jason Fields | Nov 15, 2022 | Industry News, Voicify News
Paytronix Partners with Voicify to Bring Voice-Based Ordering to Restaurants Integrates with Paytronix’s web, mobile and in-store channels. Streamlines order and delivery with increased accuracy and faster service. Captures voice transactions for full one-to-one...
