by Jason Fields | May 2, 2019 | Brand marketing, Content management, Insights
Your motivation to enter voice should be trust, but it will probably be fear Anyone who has worked more than a few days in a customer service role knows that when a customer trusts you, you are able to be forgiven more easily, ask customers to do things they normally...
by Jason Fields | Dec 18, 2018 | Brand marketing, Content management, Insights, Smart speakers, Voice technology
49% of Consumers would prefer voice assistants over human interactions in shops/call centers because it is faster CapGemini Did this article interest you? Want to chat about it? Let's Talk! FollowFollowFollow When Google Assistant arrives in Chrome Browser, it...
by Nick Laidlaw | Oct 4, 2018 | Content management, Insights
Did this article interest you? Want to chat about it? Let's Talk! FollowFollowFollow See You at Sitecore Symposium 2018 I have attended over 10 Sitecore Symposiums in Boston, Vegas, New Orleans and now Orlando. In the past I was an agency partner and for the...
