25 point NPS® advantage among voice assistant users for a brand in US that provides a voice assistant to consumers versus a brand that doesn’tCapGemini
Integrations & Extensions
Voice, chat, and multi-modal applications give users easy access to brand and product information. In addition to offering interaction design, static content management, and cross-platform deployment for voice and chat, Voicify also provides a powerful integrations platform with both out-of-the-box and custom integrations, allowing applications to deliver dynamic content to users in real time.
Voicify integrations take on a few varieties:
- Information and content stored in Voicify can be pushed to outside platforms and databases.
- Third party platforms can get access to Voicify’s APIs to sync information into Voicify’s voice application CMS.
- Outside platforms and services can be used to help fulfill customer queries in real time.
These features together allow for data to be synchronized seamlessly across content management systems and other platforms, and allow data to be retrieved in real time from third party APIs. Together with the core features of Voicify’s voice experience management platform, you can now create engaging and complex applications with ease and deploy across platforms in a matter of weeks or even days.
But what does this mean for your voice strategy?
Create applications that go beyond simple information listings, and deliver dynamic voice and chat experiences that exceed the your customers’ expectations. If you’ve written integrations for other web or mobile projects, they can often be adapted with a small amount of work to integrate into voice and chat applications through Voicify.
Provide extraordinarily relevant and dynamic answers to customer queries about your brand and products. Integrations with outside platforms allow you to make better use of your company’s CMS, ERP, CRM, etc.
For Platform and Service Providers
Voicify offers an integrations marketplace to make it easy for platforms and services to be integrated directly into voice applications. Participation in the Voicify Integrations marketplace can help you to reach brands across a wide array of industries and applications.
Here are some examples of what you can offer with Voicify integrations:
- By integration with platforms like Yext, you can create store hours listings that give the correct open hours for locations during holidays.
- Utilize integrations with ERP systems to deliver real time inventory data from your locations.
- Create cross-platform smart home and IoT applications for accessing your smart product though a customer’s smart speaker.
- Create custom analytics to track even more detailed usage statistics.
- …and so much more!
Agencies in our Partner Network have extended Voicify Voice Engagement Platform by integrating with the following systems. What will you extend Voicify with?
Need More Information on Analytics or Integration Services?
By 2020, 30% of all search queries will be conducted without a screen
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Enables brands and marketers to easily create and maintain their voice experience and voice engagement using Voicify's Voice Content Management SystemTM.
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