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Hospitality has an Always On, Always Available Employee at Their Fingertips, the Digital Assistant

Hospitality has an Always On, Always Available Employee at Their Fingertips, the Digital Assistant

by Robert Naughton | Nov 9, 2022 | Industry News, Voicify News

Hospitality has an Always On, Always Available Employee at Their Fingertips, the Digital Assistant While it’s no secret the Hospitality Industry was one of the most negatively impacted by the Covid Pandemic; it has experienced a full recovery over the past year. As of...
Travel Industry Poised to Leverage Voice Tech to Massive Financial Benefit

Travel Industry Poised to Leverage Voice Tech to Massive Financial Benefit

by Jason Fields | Oct 25, 2022 | Industry News, Voicify News

Travel Industry Poised to Leverage Voice Tech to Massive Financial Benefit Empowering consumers to book their travel was a positive shift for everyone. 24-hour access, research, and reservation management are all the norm now. And yet over 50% of online travel agents...
Amazon is putting the eCommerce experience on notice again with Alexa in the Shopping App

Amazon is putting the eCommerce experience on notice again with Alexa in the Shopping App

by Jason Fields | Oct 20, 2022 | Industry News, Voicify News

Amazon is putting the eCommerce experience on notice again with Alexa in the Shopping App In the spring of 2022, Amazon placed its voice assistant inside the Amazon shopping app. It was a relatively quiet event obtaining coverage by a few media outlets. The impact on...
Voice Capabilities Better CX for Retail

Voice Capabilities Better CX for Retail

by Robert Naughton | Oct 13, 2022 | Industry News, Voicify News

Voice Capabilities Better CX for Retail In this article, we’ll look at some of the key business challenges Retailers are facing, and how Conversational AI can be leveraged to address them. But first… TLDR The long-term success of a Retailer is reliant on their...
Six reasons QSR is leaning into Conversational AI

Six reasons QSR is leaning into Conversational AI

by Jason Fields | Oct 11, 2022 | Industry News, Voicify News

Six reasons QSR is leaning into Conversational AI QSR CX Focuses Voice AI/UI on Customer Service and Sales  More accurate ordering Better upsell opportunities Greater Hygiene Reduced Operational Costs Consistent brand experiences Faster, more convenient customer...
Inside Voicify – Episode 1, August 2022

Inside Voicify – Episode 1, August 2022

by Jason Fields | Aug 10, 2022 | Industry News, Inside Voicify Series, Voicify News

Inside Voicify – Episode 1, August 2022 Inside Voicify is a monthly show about what’s going on in the voice industry and Voicify. Episode one was hosted by Jake DiMare, the VP of Marketing at Voicify, and he was joined by Chief Strategy Officer, Jason...
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