by Jason Fields | Dec 27, 2022 | Industry News, Insights, Voicify News
2022 Trends and Takeaways with Jason Fields, Susan Westwater, Braden Ream and Bret Kinsella on Voicebot Podcast As 2022 winds down, there is plenty of activity to unpack and discuss within voice and conversational AI. Bret Kinsella of Voicebot.ai invited Voicify CSO,...
by Robert Naughton | Dec 8, 2022 | Industry News, Voicify News
Virtual Assistants enhance Banking Experience Over the past decade, Banking has transitioned from being viewed as an ‘old-school’ Industry to one that is CX focused and digital first. Technology investments by Financial Services firms in 2022 are estimated at...
by Jason Fields | Nov 15, 2022 | Industry News, Voicify News
It’s time to replace decision tree IVR with Conversational AI; the secret is manageable NLP While digital assistants embedded in web, mobile, and other digital endpoints are popular and continue to gain traction, for many brands, their inbound telephony system...
by Jason Fields | Nov 15, 2022 | Industry News, Voicify News
Paytronix Partners with Voicify to Bring Voice-Based Ordering to Restaurants Integrates with Paytronix’s web, mobile and in-store channels. Streamlines order and delivery with increased accuracy and faster service. Captures voice transactions for full one-to-one...
by Robert Naughton | Nov 9, 2022 | Industry News, Voicify News
Hospitality has an Always On, Always Available Employee at Their Fingertips, the Digital Assistant While it’s no secret the Hospitality Industry was one of the most negatively impacted by the Covid Pandemic; it has experienced a full recovery over the past year. As of...
by Jason Fields | Oct 25, 2022 | Industry News, Voicify News
Travel Industry Poised to Leverage Voice Tech to Massive Financial Benefit Empowering consumers to book their travel was a positive shift for everyone. 24-hour access, research, and reservation management are all the norm now. And yet over 50% of online travel agents...
