Voicify establishes European infrastructure in support of EMEA market demand
Voicify recently established a European instance of their platform in a German AWS data center meeting the same security standards across other regions. The European data center deployment is meeting an sharp increase in demand across Europe from brands that are embracing the use of voice apps, (custom and mainstream) voice assistants and chatbots for marketing and customer service use cases and need to follow privacy and legal policies within the region.
“Given GDPR it was important for Voicify to have an in region presence and deployment options,” said Jeff McMahon, CEO of Voicify. He went on, “German data centers adhere to the strictest standards which meet the widest array of European Privacy Policies, making that location a natural choice to meet regional demands.”
Existing European customers will immediately be able to move beyond anonymous voice experiences and deeply involve customer experience and back end systems to deliver even more powerful voice apps via Voicify.
Nick Laidlaw, CTO for Voicify shared that “Our European customers have use cases in the hopper which push voice well beyond novelty or single use user experience and into deep daily and weekly engagement. They are concentrated on making Google Assistant, Amazon Alexa and their own custom voice assistants their newest employees, working to deliver high end white glove service to their customers.”
The establishment of a European presence allows all Voicify customers (even those outside Europe) to not only deliver expanded brand experience internationally as they always have, but ensure that personal data never leaves the region.
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