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Voicify & Verndale Announce Partnership

by | Oct 9, 2018

Voicify has partnered with Verndale, a leading Customer Experience agency out of Boston, MA. The goal for both organizations: bring an accelerated and efficient process to deploy voice applications to market by leveraging Verndale’s leadership position in innovation.

As a CX agency, Verndale considers every layer of the customer journey. With the rapid advancement and adoption of smart speakers and displays Verndale is seeing an increased demand for bringing voice applications to market to support specific moments of the customer experience.  Voicify supports these moments in the customer journey by allowing Verndale to strategize and execute against their customers’ needs in an instant, while constantly expanding the voice content across the major platforms of Cortana, Alexa and Google.

“Verndale has a long history of seeing the whole picture with their clients,” said Jason Fields, Chief Strategy Officer of Voicify. Fields went on to say, “As we learned about the expansiveness of experience Verndale creates and manages for their clients, we immediately felt that Voicify could be part of that offering.”

“As a customer experience agency, it’s imperative that we not only satisfy the needs of our clients today, but we also help guide their strategic investments for the technologies that will impact their customers tomorrow,” says Verndale CEO Chris Pisapia. He went on to say, “Voicify helps close a critical gap in many organization’s customer experience – voice interaction. We’re very excited to partner with Vocifiy to help companies embrace the realities of a voice-first future.”

Verndale is a Customer Experience Agency

From their offices in Boston, Los Angeles, and Quito we design and build web, mobile, and digital experiences that connect the dots of the customer journey – because a better experience leads to better business.

They are strategists, experience designers, technologists, and developers – uniquely positioned to help brands tackle their biggest CX challenges in context with business and market realities, and an evolving, multi-channel technology landscape.

About Voicify and the Company’s Voice Experience Management Platform™

Voicify is the market leader in voice experience management software that combines voice optimized content management, cross-platform deployment, and voice-specific customer insights.

The Voicify Voice Experience Platform™ enables marketers to connect with their customers by creating highly engaging and personalized voice experiences that are automatically deployed to a broad array of voice platforms such as voice assistants (Amazon Alexa, Google Assistant and Microsoft Cortana), chatbots and other services.  The platform enables non-technical users to deploy feature-rich voice applications quickly and efficiently while offering the flexibility of unlimited customization.

Once brands have built and deployed a voice application on the Voicify Platform, brand authors can administer voice content within the Voicify Voice Content Management System™.  The Voice Content Management System™ offers an intuitive interface that allows non-technical personnel to create, modify, and remove content for a voice application.  This allows brands to create and maintain voice experiences that are more dynamic and engaging.

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