49% of Consumers would prefer voice assistants over human interactions in shops/call centers because it is fasterCapGemini
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Voicify & Aware announce partnership in voice experience
Voicify has partnered with Aware, a digital solutions agency with a focus on product data management, content management and engagement marketing. The inspiration for the partnership: allow the Voicify Voice Experience PlatformTM to bring the Aware managed customer and product experience to voice and conversational bots.
Aware brings products to life through customer and digital experience. Aware’s expertise in Manufacturing, Healthcare and Higher Ed/Non-profit is seen through their work with top brands likeThe Toro Company, Blue Cross Blue Shield of Minnesota and H.B. Fuller. Aware’s work yields measurable results for their customers ranging from higher engagement to operational efficiencies; in each case delivering value through their work in the digital world.
“Aware is acutely mindful of leading their customers into the future based on the capability of technology advancement,” stated Nick Laidlaw, Chief Technology Officer at Voicify. “Aware focuses on what should be done as well as what could be done, challenging the idea of normal and helping their clients see into the future.”
“Voicify is a clear leader in voice experience management, an area we feel is a tremendous opportunity for our clients to evolve and grow customer engagement.” Says Trevor Olson, President / CEO of Aware.
Aware delivers digital engagement solutions by creating marketing strategies and building technology to help companies attract and convert more customers more frequently. An award-winning digital solutions agency since 1998, Aware is dedicated to delivering commerce-driven marketing and communications experiences to clients across the globe. For more information, visit awareweb.com.
About Voicify and the Company’s Voice Experience Management Platform™
Voicify is the market leader in voice experience management software that combines voice optimized content management, cross-platform deployment, and voice-specific customer insights.
The Voicify Voice Experience Platform™ enables marketers to connect with their customers by creating highly engaging and personalized voice experiences that are automatically deployed to a broad array of voice platforms such as voice assistants (Amazon Alexa, Google Assistant and Microsoft Cortana), chatbots and other services. The platform enables non-technical users to deploy feature-rich voice applications quickly and efficiently while offering the flexibility of unlimited customization.
Once brands have built and deployed a voice application on the Voicify Platform, brand authors can administer voice content within the Voicify Voice Content Management System™. The Voice Content Management System™ offers an intuitive interface that allows non-technical personnel to create, modify, and remove content for a voice application. This allows brands to create and maintain voice experiences that are more dynamic and engaging.
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