Bring business critical information to your team the moment they ask for it
What would it mean to your employees if instead of hunting for things, they could simply ask on teams?
Some sources estimate we spend 30% or 2.5 hours looking for information each day. What would it mean to your business if you could shave that by a half hour? How about an entire hour?
What would it do for morale? Productivity? Culture?
We think something pretty big.
You pay a lot of money to Microsoft to use their tools. Why wouldn’t you leverage them in a way your employees are engaging in their personal lives?
Voicify brings this sophistication to your employee experience by enabling a custom chatbot in your existing Teams tool that acts as a proxy in finding information across the company.
Extend the tools you’ve already chosen for all the right reasons, to engage your employees in the way they prefer in their personal lives.
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With Voice Apps Numbers Matter. So we collect, aggregate and deliver them.
So you can spend your time deriving insights, not managing spreadsheets.
Understand Where in Your Voice App the Customer is Going
Voicify Visualizes the user path so you can see patterns emerge in the conversation. This insights is critical to evolving the voice app and chatbot experience. Coupled with Voicify's other deep analytics, far beyond what Alexa, Google Assistant, Bixby or other chatbot platforms offer.
Knowing how the voice app is performing is important to understand adoption. Even with nascent technologies these kinds of metrics are important as a baseline for future knowledge and growth trends.
Seeing usage by content is certaintly helpful, but Virtual Assistants and Chatbots carry with them a brand affinity just like browsers and mobile operating systems. Knowing where the usage lies can help brands determine where further customization and extension is warranted.
What Was Missed
Your Customers are speaking to you. Not metaphorically. We capture the missed intents. The things your audience wants to talk to you about, that you haven't managed to yet. This data can directly affect the conversational product roadmap and ensure you meet your customers where they are.
Voicify | 33 Arch Street | Boston | MA | 888-910-6525
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Voicify Conversation Experience Platform™