Introducing Voicify SPARK 3.0
Where You Can Start Your Voice App with Pre-existing Flows
We spent time normalizing common and powerful voice
flows so you have a place to start and build from
voicify is a voice app and chat bot content management system that brands use to create, deploy and manage voice applications deployed to amazon alexa, google assistant, samsung bixby, custom voice assistants and chat bot end points like slack, twitter, facebook messenger and many others.
Understanding How Voice UX Flows and Spark Templates Work Together
We normalized the most important voice user experience flows as identified through market research and customer feedback.
Then we abstracted them into actionable form-based templates. All you do is choose the ones that work for your business, assemble, populate and deploy.
Voice App Flows for Commerce & Customer Service
Account Linking
When a participant gives permission for their assistant to engage with your voice app on their behalf you have built trust.
Voicify standardized the process so you can worry about the larger voice app and not the account linking process. Wherever your voice app needs an account linking flow, just plug it in.
“WISMO” – Where Is My Order
Any product brand knows the most important question post purchase is ‘Where is My Order?” As often is the case with many consumer facing functionality, what appears simple can be complex.
Voicify worked out the variations of WISMO like:
♦ Anonymous look up
♦ Account linked look up
♦ Multiple order look up
♦ and more
Make a Payment or Purchase
Voice apps are well positioned to handle payments when the purchaser is ready to buy. Re-orders, impulse buys, limited inventory, marketing driven products.
So Voicify standardized a series of payment and purchase flows for you to connect to a campaign, PIM, fulfillment or commerce platform.
By leveraging Amazon Pay and Google Pay the participant is able to move through a purchase path with little friction for themselves or the brand or created it.
Voice App Flows for CX & Marketers
Campaign Voice Landers
Without a doubt the most popular entry point to voice with brands is to leverage what is being done in other channels. Using voice assistants as a destination from a cross-channel CTA is the perfect way to build confidence, training, muscle memory and experience.
Voicify has established a series of voice campaign lander flows which are available for immediate use.
Media Searching and Distribution
Brands with any kind of media (podcast, broadcast, short form, long form etc.) are quickly learning that voice apps on Google Assistant and Amazon Alexa are acting as owned media. And with a kicker: voice navigation.
With Voicify, you leverage your current media repository to deliver the core metadata and file source and we do the rest. Easy-peasy.
Find a…
No matter the brand, customers need to find something with you. Find a charging station, find a product, find doctor, even Find a Trail Near Me (we’re proud of you Merrell!)
Finding something is about keywords, filtering and locating. Voicify went to ask to determine the simplest way for participants to accomplish finding something and we made a version that works for most. And where there is something unique, we made those too.
Proud to be the Voice Platform for over 3,000 Voice Experiences including:
